Returns & Exchanges
At Rosa, we want you to love your fashion finds. If you are not completely satisfied, you can return your unworn items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Print and Attach Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.
Drop Off and Track
Drop your package at any authorized shipping location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing